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Student Service Administrator

Job Title: Student Service Administrator
Contract Type: Permanent
Location: Wembley, Middlesex
Industry:
Salary: £19000 - £21000 per annum
Start Date: September 2018
Duration: Permanent
REF: Uniform_1524575164
Contact Name: Amy Mitchell
Contact Email: amym@uniformeducation.co.uk
Job Published: 7 months ago

Job Description

Student Services Administrator -Ealing - September 2018 - Permanent

  • Ofsted School - Requires Improvement
  • Strong Leadership in place
  • Part of Succesful and forward thinking Academy
  • Permanent role - September 2018

THE ROLE

  • To provide a comprehensive high-level student administration support service across the academy to ensure that tasks are completed to a high standard in a timely and efficient manner

  • To establish and maintain effective and efficient processes to support the running of the academy. This role will focus on student pastoral administrative support and parental communication.

KEY RESPONSIBILITIES

  • First Aid duties - First point of contact in aiding pupils in medical room and contacting parents
  • Updating medical history/conditions onto the school's management information system
  • Supervising the vaccination programme
  • Process behaviour and merits text messages to parents
  • To be responsible for making telephones calls to parents regarding issues such as uniform, detentions as directed, recording details of this contact and referring matters forward to academy staff as appropriate
  • To ensure that telephone and email queries are dealt with effectively, taking the initiative to identify and handle issues that arise on behalf of the leadership team and others
  • Ensuring individual pupils have personal items returned (if named) and that all lost property is cleared from the Lost Property storage area.
  • To provide general clerical, administrative support e.g. photocopying, filing, emailing, completion of standard forms, respond to routine correspondence, letters to parents, etc
  • To maintain manual and computerised records. Collating information on pupils for meetings
  • Organise appointments with parents on behalf of the pastoral team
  • Generate and share pastoral data reports
  • To use the databases and administrative systems, ensuring they are kept up to date and relevant information is disseminated to appropriate members of staff
  • To produce documents (including presentations, correspondence, reports and spreadsheets) in line with school standards, making certain that confidentiality is maintained when required

Other

    • The post holder may be required to undertake other duties that are appropriate to the post holders abilities and position.
    • To undertake any task as directed by the Principal or line manager

Person Specification: Student Services Administrator

Qualification criteria

  • Right to work in the UK
  • Educated to A Level standard and with good passes (A*-C grade) in English and Mathematics to at least GCSE level

Essential skills

  • Confident using Microsoft Office (Word, Excel & PowerPoint)
  • Excellent customer service skills
  • Relentless drive to do whatever it takes to ensure all pupils succeed.
  • Embody our core values - integrity, courage, community and mastery - in all aspects of work and conduct.
  • The belief that with the right environment all of our pupils are able to excel at university, or in a meaningful alternative.
  • The courage and conviction to make a difference.
  • The ability to listen and communicate effectively.
  • Empathy and the ability to understand the needs, aspirations and motivation of diverse individuals and groups.
  • Identify, analyse and resolve problems and issues.
  • Make fact-based decisions.
  • Sustain energy, optimism and motivation in the face of pressure and setbacks.
  • Stay calm in difficult situations and maintain clarity of vision

Desired skills

  • First aid training or the willingness to attend first aid training
  • Experience of working with school MIS systems is highly desirable though not essential.

Other

  • Commitment to equality of opportunity and the safeguarding and welfare of all pupils
  • This post is subject to an enhanced Disclosure & Barring Service check

IF YOU FEEL YOU WOULD BE A SUITABLE OPTION TO BE CONSIDERED THEN PLEASE SEND THROUGH AN UP TO DATE CV.

IF YOU ARE SUCCESSFUL YOU WILL BE CONTACTED WITHIN 48 HOURS OF APPLYING , IF YOUHAVE NOT HEARD FROM US THEN WE REGRET TO INFORM YOU THAT YOUR APPLICATION WAS NOT SUCCESSFUL.