Role and Responsibilities

Day to Day supervision and management of the payroll, billing and collection functions and related staff to ensure an excellent service provision to candidates, engagement and support to the sales team and timely collection of debt. To also ensure adequate procedures and controls are in place and followed to mitigate errors and optimize efficiency.

Responsibilities

• Delivery of a timely and accurate weekly pay run
• Providing professional service levels for query resolution
• Ensuring accurate and timely invoicing and dispatch
• Ensuring timely processing for adjustments to pay or billing in the event of errors being made
• Ensuring timely debt collection to keep DSO within set limits
• Debt review with credit control to ensure issues are escalated and resolved to avoid aged debt
• Ensuring adherence to standard operating procedures and key controls
• Recruiting, training and developing of team members
• Performance management of team members
• Providing accurate and relevant MI to track team performance and delivery
• Supporting specification and implementation of new systems
• Supporting senior leadership with solution finding to challenges that are related to the finance function

Qualifications and Education Requirements

A level education or equivalent qualification

Desirable to have a professional qualification or studying towards one, eg. CIPP/ICM/CIMA/ACCA/AAT

Preferred Skills

Interpersonal skills

Sound knowledge and use of Excel

Organized and solution oriented

Can deliver to deadlines and work under pressure when required

Additional Notes

Must have recruitment back office experience